Artificial intelligence (AI) is a concept that existed for decades but its introduction into human life and operations of an organization got into a high gear in this decade. Today for businesses to survive. It is essential they start looking at investing in AI technology. We all have started in some way or shape interacting with AI powered machines, conversing with Alexa, Google Now, chat bots on the web and Waze are some of the few examples of AI powered technology in our lives.
This is a much more natural, intuitive way to relate to technology. In fact, we’re starting to treat technology like we treat each other. So instead of accessing a website to find information or a mobile app to complete tasks, we’re talking to the AI, making decisions with it, and getting what we need and want through it.